Living playbook

SOP Library

SOPs are drafted automatically from real call findings — the wins to repeat and the mistakes to stop. A manager approves, then assigns to a rep with a micro-quiz. When a rep repeats a flagged mistake, the matching SOP is auto-assigned — detect → assign → verify → re-measure.

＋ Generate SOP from findingsDraft → approve → assign → quiz

Closer SOPs

DiscoveryCloserv1 · Published

Discover Before You Pitch

No syllabus until 3 discovery questions are answered — and target a 60/40 prospect-talk ratio.

0 assigned · 0 acknowledged

PriceCloserv1 · Published

Never Fold on Price

A price objection is answered with a question or a downsell — never a restated price.

1 assigned · 0 acknowledged

CloseCloserv1 · Published

The Seat-Hold Close

Turn the ₹5,000 seat-hold from information into an assumptive close — the #1 fix across the closer team.

2 assigned · 0 acknowledged

Setter SOPs

The SetSetterv1 · Published

Setter → Closer Handoff

The setter's whole job: qualify hard, build interest, and book a committed, well-briefed appointment.

1 assigned · 0 acknowledged

Shared

Objection handlingCloserv1 · Published

Objection Handlers — Live Library

The recurring objections your market actually raises, with the rebuttals that won — auto-updated from real calls.

0 assigned · 0 acknowledged

Objection library

Auto-built from every objection raised on real calls, ranked by frequency, with how often the team handled it well.

price9 calls

0% handled well

offline5 calls

0% handled well

time5 calls

0% handled well

family2 calls

0% handled well

youtube1 calls

0% handled well